Terms & Conditions
Classy Bins Terms and Conditions Agreement
This Agreement (“Agreement”) outlines the terms of use for Classy Bins services (“Service Provider”), entered into by you, the Customer (“you” or “Customer”), upon using or requesting services. By using any of the services, you acknowledge and accept the terms detailed here.
1. Services Provided: the Service Provider offers trash bin and recycling bin cleaning, as well as power washing, for residential and commercial customers. Subscription plans renew automatically unless canceled.
2. Customer Responsibilities: To ensure service delivery, customers agree to the following. Failure to meet these may result in service delays or fees:
Communication: Ensure emails from the Service Provider are not filtered out. Communications are sent from [email protected].
Day of Service: Place bins curbside after your trash collection day. Bins must remain empty and accessible for cleaning until 6:00 PM the following day.
Contents of Bins: Bins must be free of unbagged trash, hazardous materials, yard waste, and construction debris. The Service Provider will not clean bins with hazardous waste.
Gated Access: Customers must ensure the Service Provider has an up-to-date gate code. Missed service due to access issues is not refundable.
Bin Condition: Bins should be in good condition and free from damage that would impede cleaning.
3. Rescheduling: To reschedule, notify the Service Provider by 5:00 PM EST the day before the scheduled service. Requests made after this deadline may incur a rescheduling fee.
4. Cancellations: To cancel, email [email protected] before the next billing cycle to avoid future charges. Service continues through the billing cycle if canceled after payment.
Cancellation After First Service: If canceling after the first cleaning, the Service Provider will charge the difference between the recurring rate and a one-time cleaning rate.
Relocation: Customers relocating outside of the service area may transfer service to another person within the area or receive a prorated refund.
5. Service Provider Responsibilities:
Missed Service: If the Service Provider is unable to complete the service for reasons not caused by the Customer, the service will be rescheduled or credited.
Weather Delays: Services may be postponed in cases of severe weather or unsafe conditions, and customers will be notified of rescheduling.
6. Charges and Payment: Customers agree to pay all service charges, including applicable taxes. The Service Provider reserves the right to modify charges with prior notice.
Automatic Payments: Processed on the first of each month for scheduled services.
Declined Payments: Customers will be notified of any payment issues and must provide an alternative method. Failure to address these may lead to suspension of service.
7. Modifications to Agreement: the Service Provider reserves the right to update terms or service procedures. Customers will be notified via email or the website. Continued service use indicates acceptance of changes.
8. Governing Law: This Agreement is governed by Georgia law. Any disputes shall be resolved within Georgia courts.
9. Miscellaneous: If any part of this Agreement is deemed unenforceable, the remaining terms will continue in effect. Neither party may transfer rights without written consent from the other. This Agreement supersedes prior understandings regarding the Service Provider's terms and conditions.
Privacy Policy
Privacy Policy for Classy Bins
Classy Bins (“Service Provider”) values your privacy as a visitor to our website and is committed to safeguarding your personal information. This privacy policy outlines how we collect, use, and protect your data in compliance with Georgia privacy regulations.
1. Information We Collect: the Service Provider collects personal information such as names, business names, postal and email addresses, phone numbers, login details, and all other information you provide. This includes messages you send to our customer service team or any details you submit for support. In some cases, you may need to provide personal information to access our products and services. While you may choose not to share certain information, please note that doing so may limit our ability to offer specific products or respond to your inquiries appropriately.
2. How We Use Your Information: We may use your personal information for the following purposes
:- To contact you with your consent, including sending updates and notices about our products and services
- To fulfill your requests, process transactions, and provide technical support
- To enhance your experience through customized service
- To improve our products and services through research and analysis
-To support our anti-fraud and loss prevention efforts
- To comply with Georgia legal requirements and industry standards
3. Data Sharing and Disclosure: the Service Provider values the privacy of our clients and only shares personal information as necessary to provide you with the best possible service. We do not sell or rent your personal information to third parties. In compliance with Georgia privacy regulations, we may share your personal data in the following cases:
1.) Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors, email delivery services, customer support providers, and IT service providers. These service providers only receive information essential for performing their tasks and are contractually obligated to maintain the confidentiality and security of your data.
2.) Business Transfers: In the event of a merger, acquisition, reorganization, or sale of our business, your information may be transferred as part of the transaction. We will notify you of any such change and outline your options regarding your personal data at that time.
3.) Legal Compliance and Protection: We may disclose your information if required by law, such as in response to a subpoena, court order, or other governmental requests. Additionally, we may disclose information to protect our rights, enforce our terms of service, or protect the rights, property, or safety of our customers and others.
4.) Consent-Based Sharing: In cases where you have provided explicit consent, we may share your information with third parties. We will ensure that such disclosures are clearly explained, and your consent is obtained prior to sharing.
5.) All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
4. Information Security: The security of your personal information is a priority at the Service Provider. We employ technical safeguards to protect your data from unauthorized access, loss, or disclosure. Cryptographic technology is used to maintain confidentiality, allowing access only to authorized individuals.
5. Cookies: the Service Provider uses cookies—small data files stored on your device. These files contain identifiers, characters, and numbers that help enhance your user experience by remembering preferences and improving site functionality.
6. Updates to This Policy: Our privacy policy may be updated as needed to comply with Georgia regulations, align with industry standards, or adapt to new privacy practices. We recommend checking periodically for the latest version.
If you have any questions or concerns about our privacy practices, please contact us at [email protected].